Tips for Social Customer Service in the Year 2023 from SaaS Businesses

The number of businesses using SaaS solutions and relying on them is rising significantly. When it comes to efficiency and cost-cutting, SaaS solutions excel, and they’re a good fit for both small enterprises and large, international conglomerates. SaaS is becoming the de facto standard for solution development, even among industry giants like SAP and Oracle. …

Methods for Developing Well-Thought-Out Objectives for Social Media

Establishing specific objectives and crafting a well-focused social media marketing plan are essential steps in using social media to grow a brand. Investing in the time to define your social media marketing objectives will yield the best results. How to define SMART social media objectives for your company, which key performance indicators (KPIs) to follow, …